| Messages |
Q. I received notification at my outside e-mail address that a document had been created. When I clicked on the hotlink, I received an error message. Why?
A. Because you'd never before logged in to your agency's site an error occurred when you tried to access a document with no agency cookie in place. A similar thing also happens if you clear all the cookies in your browser and then click on a Bookmark to a document inside of CurrentTrack. What you need to do is simply go to www.CurrentTrack.com and enter your Agency Name, User Name and Password. From that point forward, you'll be able to access the documents for which you've received notification at an outside e-mail address.Q. What do I need to do within CurrentTrack in order to receive my Messages at an outside e-mail address?
A. To receive your CurrentTrack Messages at an outside e-mail address (e.g. your home e-mail account), simply go to: Administration -- Edit Personal Information. Enter your outside address in the E-mail field and check the box beside Notify. Once you click Edit Personal Information, your Messages will be sent to the e-mail address that you indicated. Simply click on the hotlink provided within the e-mails text to access the respective documents within CurrentTrack. Remember that your Messages will also continue to reside within your CurrentTrack Messages box.